Posted on 27 November, 2020
Welcome to our Return to Play Information Hub. Here we will provide answers to frequently asked questions and important information regarding changes to our competitions and venue operations.
For our latest COVID-19 updates, click here
We will be following Basketball Victoria and DHHS guidelines to ensure that our facilities and operations remain COVID-safe. Please see below for answers to frequently asked questions and changes to our competitions and operations:
Will DHHS be inspecting our venues?
Yes. DHHS has created a department in which authorised officers will be inspecting venues and issuing fines for non-compliance and/or closing venues.
Entering and exiting our stadiums:
- Players, coaches and spectators are asked to vacate the venue immediately at the conclusion of their game
- Safe entry and exit points will be in place across our stadiums to assist with traffic flow
Do I need to check in?
Yes. QR codes will be in place at the entrance to all stadiums. All patrons must scan the code provided and check-in prior to entering the courts.
Can Parents/Guardians and dependents attend games?
- Yes – however court capacity is limited to 100 people per court, including Players, Coaches, Referees and Team Managers. Children 12 months and under are not counted towards this number.
- All visitors must wear a mask with them inside our venues.
Are masks mandatory?
Yes. All visitors must wear a mask inside our venues, including coaches. Players and referees actively involved in competition are not required to wear masks, but must wear their mask before and after games.
Will the Cafe be open?
Yes. Our stadium cafes and kiosks will be in operation. Cashless payments are preferred.
Are your facilities sanitised?
- Basketballs and score bench areas will be sanitised after each game and during games as needed
- Hand sanitisers will be placed throughout our stadiums for patron use
- Additional cleaning and disinfecting will be completed daily by our cleaners
Will a Biosafety Officer be present?
- Biosafety Officers will be present at each stadium to ensure all players, coaches, referees and spectators are adhering to government guidelines at all times
- All visitors must follow any directives from Biosafety Officers; failure or refusal to do so will result in exclusion from our stadiums
Do you still accept cash?
- Yes – however cashless payments are preferred to minimise cash handling.
- We have eliminated door entry for all junior and senior domestic competitions to streamline entry to games. Door entry costs are now incorporated into team sheet fees.
